Intuitively change management has always struck me as unfair or oppressive, even when it was well-intentioned and perfectly rational. It has appeared to me one-sided, often with senior management wanting to enforce a new system or a new way of working, yet were themselves unwilling to change their own habits or behaviours. I even felt this sense of unease when I was a ‘senior manager’ myself! ‘Change management’ renders an air of blame, injecting fear, and when things are not working it’s ‘because the staff are incompetent, or lazy, or otherwise doing things wrong – they need to change’. It is not a genuinely collaborative effort. I have observed so many situations in companies, for instance, where improvements have been suggested by more junior staff which have then simply been brushed off as…